Mobile Crossing WayPoint Map Loader Spécifications télécharger pdf (Page 122)

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Troubleshooting

Vehicle Mount and power

Problem Possible Cause/Solution

There is no power to the

WayPoint

mount

1. Make sure that there is power on the outlet.

Many cars remove power when the ignition is

turned off.

2. Check the fuse. It is in the tip of the power

connector.

No sound from the speaker. 1. Try twisting the connector at either end of the cable to

ensure that it is making good contact.

2. Turn up the volume on the side of the vehicle mount.

3. Remove the cable to ensure that the audio is being

produced by the PDA itself.

Sound is distorted. Reduce the volume in the PDA and turn it up on the

vehicle mount to compensate.

Suction cup falls off the window. Moisten the cup before sticking it on the window.

Check it frequently. It cannot be trusted to stick

permanently.

WayPoint navigation

Bluetooth device initialization fails. This usually means the Bluetooth hardware is not

plugged in or has malfunctioned. Try removing and

reinserting the module. If you are unable to start the

device check with Mobile Crossing.

New Modem message appears

when the module is plugged in.

This is a normal Microsoft message and can be

dismissed.

Problem Possible Cause / Solution

Can’t route to a location in my

database

Likely the local detailed map is not loaded.

Searches take too long The first time a search is required the full database must

be loaded. If it is still too long after the first time then try

removing unneeded maps.

GPS loses lock too much. Try a different mounting location. Add an external

antenna.

On the CF card tilt the unit a little more. Even a few

degrees of tilt will improve the GPS reception.

Problem Possible Cause/Solution

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Mobile Crossing WayPoint Map Loader Spécifications Page 122